The Terms and Conditions were last updated on 21/04/2024
1. Introduction
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Binding
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
4. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Registration
You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account termination, you will not attempt to register a new account without our permission.
9. Refund and Return policy
9.1 Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory.
If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
9.2 Effects of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged. We will let you know if this applies in your particular case.
10. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
11. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
12. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis;
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
13. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.
We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.
14. Accessibility
We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.
15. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Germany.
16. Assignment
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
17. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
18. Force majeure
Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.
19. Indemnification
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
20. Waiver
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
21. Language
These Terms and Conditions will be interpreted and construed exclusively in English and German. All notices and correspondence will be written exclusively in that language.
22. Entire agreement
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Dreiseelenkristall - Ulrike Fritzsche in relation to your use of this website.
23. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
24. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Germany. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Germany. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
25. Contact information
This website is owned and operated by Dreiseelenkristall - Ulrike Fritzsche.
You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: info@dreiseelenkristall.com
Schellingstr. 27, 86167 Augsburg
26. Download
You can also download our Terms and Conditions as a PDF.
Other conditions
25. registration for events and retreats of Dreiseelenkristall
Registration takes place via the event ticket or bindingly via the registration form on the website www.dreiseelenkristall.de. Registration is only effective once the participant has received written confirmation by e-mail. The deposit must be transferred immediately after a binding registration via the registration form and confirmation by e-mail. The deposit is non-refundable after the binding registration – see point 28 for further details on cancellation. Valid payment methods through our website are Stripe, credit card or PayPal. You can also pay by bank transfer, please contact us for this payment method by e-mail at info@dreiseelenkristall.com. You can cancel your registration within 14 days.
26. number of participants
The event will take place if the minimum number of participants is reached up to four weeks before the start of the retreat or workshop. If the minimum number of participants is not reached, the already registered participants will be notified in writing. Payments already made will also be refunded.
27. disclaimer
Each participant releases Taj Shabad and the guest teachers from all liability to the extent permitted by law for complaints or injuries of any kind occurring during or as a result of the retreat or workshop. The services offered (treatments, trainings, workshops, retreats, etc.) are not intended as a substitute for medical treatment / consultation.
28. cancellations
For all events of Dreiseelenkristall:
If a participant withdraws from a service (e.g. training, workshop, retreat etc.) after binding registration, due to illness or for other reasons, the following cancellation fees will apply:
The deposit will not be refunded.
Cancellation within 30 days before the start of the event: We will refund 50% of the course fee.
In case of cancellation within 14 days before the start of the event, we will refund 20% of the course fee.
Cancellation within less than 14 days before the start of the event as well as no-show: no refund, we keep 100% of the course fee.
29. permission for photos and video clips
To create art, we take photos and video clips during group trainings and/or share them with select participants who can’t attend live or share them in tasteful art on social media. I hereby consent to photos and videos being taken and used on social media for teacher artistic expression.
30th drug and alcohol free event
I hereby acknowledge that this event is completely drug and alcohol free and understand that violation of this rule will result in expulsion from the training with no refund.
31st registration for the training courses
31 a Contractual partner
The contractual partner is Dreiseelenkristall and the course participant.
31 b Subject matter of the contract
The subject matter of the contract is set out in these General Terms and Conditions and in the provisions set out in the service descriptions and price lists.
31 c Registration confirmation/invoice
After receipt of the registration, a confirmation of registration will be sent by email. Registration only becomes effective once a deposit of EUR 200 has been paid.
31 d Liability
a) By signing this training agreement, the course participant confirms that he/she is sufficiently informed about the physical requirements of the training through personal active experience in practicing yoga. The course participant also confirms that he/she has the necessary physical fitness and health.
b) Participation in the training is at the participant’s own risk.
c) Dreiseelenkristall and guest teachers are not liable for damages resulting from injury to life, body or health, but only in the case of gross negligence or intent; liability for simple negligence is excluded in this respect.
d) The liability of Dreiseelenkristall and guest teachers for damage to property and financial loss, in particular items brought by the participant such as clothing, valuables and money, is excluded.
31 e Withdrawal before the start of the course
The participant may withdraw from the contract at any time. The declaration must be made in writing by post or email. The following regulation applies to cancellation fees (the date of receipt of the declaration by the organizer is decisive):
The down payment for costs already incurred is due the entire time before the start of the course.
The entire course fee is due from 31 days before the start of the course. If the canceling training participant can prove that a lesser loss has been incurred (e.g. by filling the training place with another person), the fee may be lower.
The due dates of the payments – insofar as they continue to exist – shall remain unaffected by the termination.
Cancellation is not possible after the start of the event. In the event of non-attendance, the event fee is due in full. Nevertheless, the participant is permitted to continue the training in the following year.
These regulations apply regardless of the reason for cancellation and even if a medical certificate is presented.
31 f Missing course units, discontinuation of training
a) If you are unable to take part in the training due to permanent illness or injury, you can make up for missing course units in the following training course on presentation of a medical certificate.
31 g Minimum number of participants
Dreiseelenkristall reserves the right to postpone or cancel the training if the minimum number of 5 participants is not reached.
31 h Copyright
The copyright of all publications created by Dreiseelenkristall lies with Dreiseelenkristall. Any use other than for personal use, in particular reproduction or disclosure to third parties, is prohibited. By accepting the GTC, participants give their consent that photos or video recordings made during the training courses may be used in audiovisual media or print media, as well as for online advertising purposes (e.g. on www.dreiseelenkristall.de, Instagram or Facebook), without remuneration and for an unlimited period of time and space. Video material is primarily used for training purposes. Participants do not acquire any rights to the use of property rights, brand names, course names or advertising material for the respective event.
31 i Collateral agreements, written form
a) No verbal ancillary agreements to this training agreement have been made. Amendments and supplements, including this provision, must be made in writing.
b) Should one or more provisions of this training agreement, including the supplementary provisions of the General Terms and Conditions, be wholly or partially invalid, this shall not affect the validity of the remaining provisions.
General Terms and Conditions for the Online Shop
In these General Terms and Conditions (GTC) we, Dreiseelenkristall, Ulrike Fritzsche, Schellingstr. 27, 86167 Augsburg, phone: 01756987186, e-mail address: info@dreiseelenkristall.com, the conditions for orders in our online store.
1. scope of application
For the conclusion of the contract in our online store, the provisions of these GTC apply between us and you. Conflicting or deviating GTC shall not apply.
2. conclusion of contract
You can order goods displayed in our online store by placing them in the shopping cart. You can change your selection at any time in the shopping cart using the buttons provided until the order is completed. Use the back button on your browser to return to the previous order steps. By clicking on the Order with obligation to pay button, you accept our binding offer to conclude a contract for the goods you have selected. We will confirm receipt of the order immediately by e-mail.
The text of the contract is stored by us after conclusion of the contract and is not accessible to the customer. You can archive the data of your order and the GTC by saving or printing the data summarized in the last order step as well as the GTC.
The following languages are available for contract conclusion: German and English.
In the case of our own events, we are the contractual partner. If another organizer is specified on the order page, the contract is concluded with this organizer.
A processing fee may be charged when ordering tickets. This is displayed on the product page and during the ordering process. Possible costs for postage and shipping can be found in the shipping conditions. All costs are displayed when ordering.
3rd delivery
Delivery times stated by us are calculated from the time of our order confirmation. If we offer the payment method prepayment and you select this, the delivery time is calculated from the time at which you have initiated the payment. If we have not specified a delivery time, it is a maximum of 1 day.
We are entitled to make deliveries in several shipments if this is reasonable for you. In this case, any shipping costs are only incurred for the first partial delivery.
Delivery restrictions exist insofar as we only deliver to customers with a delivery address in one of the following countries or areas: worldwide.
You bear the shipping costs. Any shipping costs incurred will be displayed during the ordering process.
We offer software in our online store via a link as a download or as an attachment by e-mail.
We would like to point out that your right of withdrawal as a consumer in a contract for the delivery of digital content that is not on a physical data carrier expires if we have started to execute the contract after you have expressly agreed that we start to execute the contract before the expiry of the withdrawal period and have confirmed your knowledge that you lose your right of withdrawal by your consent with the start of the execution of the contract.
4. prices and payment processing
All prices are final prices and include statutory VAT. The price and any shipping costs will be displayed on an overview page before you submit your order.
The following payment methods are available for orders in our online store: Invoice, direct debit, credit card, Paypal, Klarna, Apple Pay and gift voucher. We do not charge additional fees for any payment method.
5. supplementary conditions for ticket sales
We are entitled to cancel a customer’s ticket order and thus withdraw from the contract if the customer violates specific conditions that we or the organizer have set and to which we have drawn attention when the order was placed.
Unless otherwise agreed, the commercial resale of tickets is not permitted. In the case of a non-commercial resale, the purchase price may not exceed the ticket price by more than 10% to compensate for transaction costs incurred, unless the actual costs incurred are higher. If a resale violates the aforementioned conditions, we are entitled to cancel the ticket order.
Please check the tickets upon receipt. If they do not correspond to your order, please let us know.
Tickets can be deposited at the cash desk if ordered at short notice. Collection requires the presentation of an official photo ID and – if the purchaser does not collect the tickets themselves – written authorization from the purchaser.
Admission to the event requires full payment of the ticket price for personalized tickets.
The house rules, which are displayed at the venue, apply.
You can only use a gift voucher purchased from us in our online store. You must redeem it before completing the order process. The value of the voucher will be deducted from the amount to be paid. If it is not sufficient, you can choose another payment method for the difference. No cash payment or interest is paid on credit balances. Gift vouchers cannot be used to purchase further gift vouchers.
6. additional information
There is a statutory right to liability for defects. We shall be liable for material defects and defects of title in accordance with the statutory provisions, without prejudice to any guarantees given by us. We will inform you about guarantees and their conditions on the respective product page.
The goods remain our property until the purchase price has been paid in full.
Consumers have a statutory right of withdrawal when concluding distance selling contracts. Information on the right of withdrawal and the costs of returning goods can be found on the following page: www.dreiseelenkristall.de/widerrufsbelehrung
We would like to point out that there is no statutory right of withdrawal for consumers in the case of contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision of services. This means that ticket orders are binding and consumers have no right of withdrawal for tickets for events that take place on a specific date.
7. liability
Claims for damages are excluded. Excluded from this are claims arising from injury to life, limb or health, from guarantees or under the Product Liability Act, as well as liability for other damages based on an intentional or grossly negligent breach of duty. Furthermore, liability for the breach of obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance you may regularly rely remains unaffected. In the event of a slightly negligent breach of these contractual obligations, we shall only be liable for the foreseeable damage typical of the contract.
The aforementioned liability regulations also apply to our legal representatives and vicarious agents.
8. final provisions
The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country in which you usually reside remain unaffected by the above choice of law. If you are a merchant, a legal entity under public law or a special fund under public law at the time of the order and have your registered office in Germany, the exclusive place of jurisdiction is Augsburg.
The European Commission provides a platform for online dispute resolution (OS) that can be used by consumers to resolve disputes out of court: http://ec.europa.eu/consumers/odr
Status of the GTC: February 22, 2024